The Challenge
In the throes of the pandemic, Thrifty Traveler was unsure where their business would be in a year - or if it would be around at all. Executive Editor Kyle Potter remembers how stressful this time was.
"As a travel company, it goes without saying that the first year of the pandemic was absolutely brutal for our business," Kyle says.
They were a small team of only 6 employees, trying to make the world of travel more accessible to those on a shoestring budget.
But as travel took a nosedive, so did their future prospects.
Continuing to invest in PPC made little sense when no one was traveling. Instead, they decided to turn their attention to SEO. Hopefully they could ride out the pandemic and be in a stronger position than before once travel picked up again.
"All of our 6 employees were working around the clock on their daily tasks, none of which involve SEO," he explains. "Having a constant presence keeping an eye on the world of SEO - and our website - wasn't something we had the time or resources to do ourselves "
But having a company sweep in and simply solve all of their problems wasn't in their long-term best interest, either.
As a large website with a massive, ever-growing content catalogue, Thrifty Traveler needed a partner they could also learn from. Being able to conduct smaller-scale SEO fixes on the fly was vital for efficiency.
"We didn't just want to hand over the reigns to our website and say 'fix all of our problems," he says. "What we wanted was a partner we could work with; not just to help us make changes, but also to teach us."
Then, there was the risk of the investment to consider.
Thrifty Traveler had never contracted another company before at this scale. Let alone at a time when they weren't sure what travel - or their company - would look like months, or even weeks, down the road.
"It was a dark time in travel. We, as a company, were hesitant about spending any money."
In the end, they made a bet; by putting the time, energy, and resources into SEO, it would pay off when people were ready to travel again.
"And that bet has paid off many, many times over."